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Losing a loved one is never easy. We’re here to support you through every stage, ensuring an individual and unique farewell.

What to do when someone dies

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Notify authorities or doctor

  • If death occurs at home and is unexpected call 000. An unexpected death may involve the Coroner.
  • If the death is expected, contact the loved one’s doctor or palliative care team.
  • Contact the deceased’s doctor to obtain a Doctor’s Certificate of Cause of Death.
  • If the death occurs in a hospital or aged care setting, the staff will guide you through the process.
  • The appropriate authority will provide a Certificate of Cause of Death.
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Contact a Funeral Director

If you have a pre planned funeral arranged for your loved, contact your funeral director.

If you don’t have arrangements in place you will need a funeral director. They will take your loved one into their care, assist with funeral arrangements and register the death with Births, Deaths and Marriages on your behalf.

If you need help finding a funeral director, our experienced team can guide you through the next steps.

Contact us
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Contact close family and friends

Inform immediate family members and close friends. They can provide emotional support and help with arrangements.

Grief is deeply personal. There’s no right or wrong way to feel, and everyone responds differently. It can affect your body, emotions, thoughts and behaviours.

If you need support, organisations like Grieflink or Griefline are here to help. You’re not alone.

Planning the funeral

When planning a funeral, there are a few key decisions you will need to make.

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Choose between burial or cremation

The choice between burial or cremation is personal, and the decision is usually made based on your loved one’s wishes, family traditions, or cultural practices.

Burial Services Cremation Services

Final Arrangements and next steps

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Notify extended family and friends

Share funeral service details with your extended connections, personally or through public announcements.

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Arrange the reception

Gather in a peaceful setting, our onsite function rooms and catering services offer a comfortable space to reflect and reconnect.

Functions & Catering Options
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Arrange a memorial

For ashes memorials, view our memorial gardens options or arrange a tour with our team.

For burial positions, contact a monumental mason to arrange a headstone.

Support with care

Trusted by families, guided with care

Everything you need to honour and celebrate life.

“During such a difficult time, the team at Centennial Park provided compassionate guidance and support. Every detail was handled with care, and we truly felt looked after.”

Emily S.

“The gardens at Centennial Park are so peaceful and well-maintained. Visiting my loved”

“The gardens at Centennial Park are so peaceful and well-maintained. Visiting my loved”

James T

“From the moment we reached out, everything was arranged with professionalism and kindness. The team made sure our wishes were respected, and the farewell was exactly what we had hoped for.”

Rebecca L.
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Ready to start planning?

Saying goodbye can feel overwhelming, but we’re here to help guide you through the funeral planning process with care and support. 

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